This privacy policy sets out how MagneTricks uses and protects any information that you give MagneTricks when you use this website. MagneTricks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. MagneTricks may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information –

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

photos you upload

Photos you upload to personalise your orders will not be used for any purpose other than the production of your personal order. 

If a product featuring your image is suitable for promotional material, it will not be done so without your expressed written consent. If you have any queries or concerns about the safety and use of your images, please email me at michelle@magnetricks.com.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at michelle@magnetricks.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to michelle@magnetricks.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

list of cookies we collect

See below the cookies we collect and what information they store.

The association with your shopping cart.

Stores the category info on the page, that allows to display pages more quickly.

The items that you have in the Compare Products list.

Your preferred currency

An encrypted version of your customer id with the store.

An indicator if you are currently logged into the store.

An encrypted version of the customer group you belong to.

Stores the Customer Segment ID

A flag, which indicates whether caching is disabled or not.

You session ID on the server.

Allows guests to edit their orders.

The last category you visited.

Indicates whether a new message has been received.

Indicates whether it is allowed to use cache.

A link to information about your cart and viewing history if you have asked the site.

The ID of any polls you have recently voted in.

Information on what polls you have voted on.

The items that you have recently compared.

Information on products you have emailed to friends.

The store view or language you have selected.

Indicates whether a customer allowed to use cookies.

The products that you have recently viewed.

An encrypted list of products added to your Wishlist.

The number of items in your Wishlist.